top of page

KELLY Executive Education AI Applications in Marketing

AI Marketing Vocabulary

-  Autonomous Systems:  AI-powered systems that can operate independently and make decisions without human intervention, such as self-driving vehicles or drones.

-  Computer Vision:  A field of AI that trains computers to interpret and understand visual information from the world.

-  Conversational AI:  The use of NLP and ML to enable more natural, human-like interactions between AI agents and users.

-  Data Augmentation:  Techniques used to artificially increase the size and diversity of training datasets, often by applying transformations or generating synthetic examples.

-  Deep Learning:  A subset of machine learning that uses artificial neural networks to process and learn from vast amounts of data.

-  Deepfakes:  AI-generated synthetic media, such as videos or images, that can convincingly impersonate real people or events, raising concerns about misinformation and trust.

-  Edge AI:  The practice of running AI algorithms locally on devices, such as smartphones or IoT sensors, rather than relying on cloud-based processing.

-  Explainable AI (XAI):  A set of techniques and approaches that aim to make AI models more transparent and interpretable, enabling users to understand how decisions are made.

-  Federated Learning:  A machine learning approach that enables training models on decentralized data without the need to centralize the data, enhancing privacy and security.

-  Few-Shot Learning:  A type of machine learning where a model can learn from a small number of examples, often with the help of pre-trained models or meta-learning.

-  Few-Shot Text Generation:  Techniques for generating coherent and contextually relevant text from just a few examples, often by fine-tuning large language models.

-  Generative Adversarial Networks (GANs):  AI models that can create new, synthetic images or videos that resemble real-world content.

-  Generative AI:  AI systems that can create new content, such as text, images, or audio, based on learned patterns from existing data.

-  Intelligent Automation:  The combination of AI and automation technologies to streamline and optimize business processes, often involving RPA and machine learning.

-  Knowledge Graphs:  Structured representations of knowledge that capture entities, relationships, and facts, often used to enhance AI applications with domain-specific knowledge.

-  Large Language Models (LLMs):  Massive neural networks trained on huge text corpora, capable of generating human-like text and performing various NLP tasks.

-  Machine Learning (ML):  A subset of AI that enables systems to learn and improve from experience without being explicitly programmed.

-  Multimodal Learning:  A type of machine learning that involves learning from multiple modalities, such as text, images, and audio, often to improve understanding and generalization.

-  Natural Language Generation (NLG):  AI systems that can create human-like text based on input data, such as product descriptions, news articles, or chatbot responses.

-  Natural Language Processing (NLP):  A branch of AI that focuses on the interaction between computers and human language.

-  Neural Machine Translation (NMT):  Using deep learning models to automatically translate text from one language to another, often with high accuracy and fluency.

-  Neural Networks:  A set of algorithms designed to recognize patterns and interpret sensory data through a kind of machine perception, labeling, or clustering raw input.

-  Prompt Engineering:  The process of designing and optimizing prompts to elicit desired outputs from AI models, particularly large language models.

-  Reinforcement Learning:  A type of machine learning where agents learn to make decisions by receiving rewards or punishments for their actions in a given environment.

-  Robotic Process Automation (RPA):  Using software robots to automate repetitive, rule-based tasks, often in combination with AI and machine learning.

-  Synthetic Data:  Artificially generated data that mimics real-world data, often used to train AI models when real data is scarce, sensitive, or expensive to obtain.

-  Transfer Learning:  A machine learning technique where a model trained on one task is repurposed on a second related task.

-  Transformer Models:  A type of deep learning model that uses self-attention mechanisms to process sequential data, such as text or time series data.

-  Virtual Assistants:  AI-powered digital assistants that can perform tasks or provide information for users, such as scheduling appointments or providing recommendations.

-  Voice Assistants:  AI-powered virtual assistants that use voice recognition and NLP to interact with users through spoken language, such as Amazon's Alexa or Apple's Siri.

-  Zero-Shot Learning:  A type of machine learning where a model can recognize or generate examples of classes it has never seen before, often by leveraging semantic relationships or descriptions.

- A/B Testing:  Compares different versions of marketing materials (e.g., email subject lines) to see which performs better. AI can automate this process and recommend the best option.

- Ad Personalization:   Refers to the process of crafting individualized ad content based on customer behavior, interests, and demographics. By leveraging AI technology, this process is automated, ensuring a more personal and engaging ad experience for each user.

- Adaptive Content:  Content that changes based on user interactions or preferences, often powered by AI.

- Advertising Bidding Algorithms:   Automated systems designed to bid on advertising channels in real-time, ensuring maximum efficiency and ROI. They utilize data points such as ad performance, user behavior, and ad spend to refine the bidding process, providing competitive advantage in advertising strategies.

- AI Agents:  Intelligent systems designed to perform complex tasks autonomously, often used for decision-making and process automation.[5][7]

- AI Analytics:  Application of AI and machine learning to automatically analyze large datasets and uncover insights, patterns and relationships.[8][9]

- AI Assistant :  AI assistant - An AI assistant, usually a chatbot or virtual assistant, uses artificial intelligence to understand and respond to human requests. It can schedule meetings, answer questions, and automate repetitive tasks to save time and improve efficiency.

- AI Bias :  AI bias - AI bias is the idea that machine learning systems can be biased because of biased training data, which leads them to produce outputs that perpetuate and reinforce stereotypes harmful to specific communities.

- AI Chatbots:   Automated programs that interact with customers in real-time. Using Natural Language Processing (NLP), these chatbots can understand and respond to customer queries, improving customer experience and satisfaction.

- AI ethics :  AI ethics - AI ethics refers to humans needing to consider the implications of using AI and ensuring its use in a way that is harmless to users and anyone that interacts with it. As AI is a growing field, AI ethics is constantly evolving and being researched.

- AI-assisted Content Creation:  Using AI tools to help generate, optimize, or personalize marketing content, such as ad copy, email subject lines, or website content.

- AI-powered Design Tools:  Utilize AI algorithms to suggest layouts, color schemes, and other design elements for marketing materials.

- Algorithm :  Algorithm - An algorithm is a formula that represents a relationship between variables. In machine learning, models use algorithms to make predictions from the data it analyzes. Social media networks have algorithms that use previous behavior on the platform to show them content it predicts they’re most likely to enjoy.

- Application Progamming Interface (API):  APIs provide a standard method of sending and fetching data between applications.  The originating system sends the request to the application, which then returns a response. This response may be some kind of functionality, or may be a set of data.

- Artificial General Intelligence (AGI) :  Artificial General Intelligence (AGI) - AGI is the second of three stages of AI, where systems have intelligence that allows them to learn and adapt to new situations, think abstractly, and solve problems on par with human intelligence. We are currently in the first stage of AI, and AGI is mainly theoretical. Also called general intelligence.

- Artificial Intelligence (AI):  The science of making machines intelligent, enabling them to perform tasks that typically require human intelligence.

- Artificial Neural Networks (ANNs):   These are data processing models inspired by the human brain’s network of neurons. ANNs learn from and make decisions based on data, proving invaluable in predictive modeling within the marketing realm.

- Artificial Super intelligence (ASI) :  Artificial superintelligence (ASI) - ASI is the third and most advanced stage of AI, where systems can solve complex problems and make decisions beyond the abilities of human intelligence. It’s a hot topic for debate as its potential and risks are purely speculative. Also called Super AI, Strong AI, and superintelligence.

- Attribution Modeling:   A strategy that determines which marketing channels are contributing to lead and sales conversions. By employing Artificial Intelligence, this process is made more accurate and efficient, identifying the most effective channels based on extensive data analysis.

- Augmented Reality (AR):  An interactive experience where computer-generated content is overlaid on the real-world environment, often used in marketing campaigns.

- Automated Content Creation:  The use of AI and NLP to automatically generate articles, reports, summaries and other types of written content.

- Automated Customer Support:  AI systems that provide customer service without human intervention, through chatbots or virtual assistants.

- Behavioral Analytics:   The analysis of customer behavior data, such as browsing patterns, purchase history, and interactions. AI tools facilitate these analyses with increased accuracy and predictive capabilities, enhancing the understanding of customer behavior.

- Bias in AI:  The presence of systematic error or prejudice in AI systems due to flawed data or assumptions.

- Big Data:  Extremely large, complex datasets that can be analyzed computationally to reveal patterns, trends and associations.

- Big Data Analytics:   The process of analyzing large and complex datasets to uncover patterns, trends, and insights. With the help of AI, these large datasets are processed more efficiently and accurately, making big data analytics a cornerstone of modern marketing strategies. 

- Chatbots:  AI-powered conversational agents that can interact with customers through text or voice interfaces, answering questions or providing assistance.

- ChatGPT :  ChatGPT - ChatGPT is a conversational AI that runs on GPT, a language model that uses natural language processing to understand text prompts, answer questions or generate content.

- Churn Prediction:  Using ML to identify customers who are likely to stop using a product or service, allowing proactive retention efforts.

- Computer Vision:  A field of AI that trains computers to interpret and understand visual information from the world.

- Computer vision :  Deep learning models analyzing, interpreting, and understanding visual information, namely images and videos. Reverse image search is an example of computer vision.

- Content Curation:  Using AI to gather and organize relevant content from various sources.

- Content Generation:  The use of AI to create written, visual, or audio content automatically.

- Content Optimization:  Using AI to improve the performance of marketing content, such as identifying the most effective keywords, headlines, or images.

- Content Personalization:  Tailors content to individual customer preferences or demographics using AI analysis.

- Context window:  The “context window” refers to the amount of text a language model can look back on and reference when generating new text. This is different from the large corpus of data the language model was trained on, and instead represents a “working memory” for the model. A larger context window allows the model to understand and respond to more complex and lengthy prompts, while a smaller context window may limit the model’s ability to handle longer prompts or maintain coherence over extended conversations.

- Conversational AI:  Technology that enables AI agents and assistants to engage in human-like dialog, understand context, and provide intelligent responses.

- Conversational AI :  A technology that mimics a human conversational style and can have logical and accurate conversations. It uses natural language processing (NLP) and natural language generation (NLG) to gather context and respond in a relevant way.

- Creative AI:  AI systems that are capable of creating original content, such as artwork, music, or literature.

- Creative Automation:  Uses AI to streamline content creation tasks like generating ad copy variations or designing social media graphics.

- Customer Lifetime Value (CLV):  A prediction of the net profit attributed to the entire future relationship with a customer, often calculated using AI.

- Customer Relationship Management (CRM):  AI technologies are integrated with CRM systems to enhance customer data analysis, predictive analytics, and automation of tasks. This leads to more effective CRM (like Salesforce) strategies and improved customer relationships.

- Customer Segmentation:  Using AI to divide a customer base into distinct groups based on shared characteristics, enabling targeted marketing efforts.

- Customer Sentiment Analysis:   Involves the use of Artificial Intelligence, particularly NLP, to analyze customer feedback and determine the emotional tone behind words. It provides valuable insights into public opinion and customer satisfaction, shaping communication and product strategies.

- Data Mining:  The extraction of patterns from large datasets. It’s leveraged in marketing to gain insights into customer behavior and market trends, informing strategic decision-making.

- Data Visualization:   Presenting data in an easily understandable visual format. With AI, this process is automated and enhanced, enabling complex data to be interpreted quickly and effectively.

- Deep Fakes:  Deep Fakes - a video of a person in which their face or body has been digitally altered so that they appear to be someone else, typically used to spread false information.

- Deep Learning:  A subset of machine learning that uses artificial neural networks to process and learn from vast amounts of data.

- Deepfakes:  AI-generated synthetic media, such as videos or images, that can convincingly impersonate real people or events, raising concerns about misinformation and trust.

- Demand Forecasting:  Demand forecasting uses AI to predict future customer demand for products or services based on historical data. This enables businesses to better manage inventory and operations, reducing waste and improving profitability.

- Dynamic Pricing:   An AI-driven strategy that allows prices to fluctuate based on variables such as market demand, customer behavior, and more. This optimizes pricing for profitability and competitiveness, ensuring a more responsive business model.

- Emotional AI (Emotion AI):  Systems that recognize and interpret human emotions. By enhancing customer profiling and ad targeting in marketing, it allows for more empathetic and effective marketing campaigns.

- Fine-tuning:  Fine-tuning is the process of further training a pretrained language model using additional data. This causes the model to start representing and mimicking the patterns and characteristics of the fine-tuning dataset. Claude is not a bare language model; it has already been fine-tuned to be a helpful assistant. Our API does not currently offer fine-tuning, but please ask your Anthropic contact if you are interested in exploring this option. Fine-tuning can be useful for adapting a language model to a specific domain, task, or writing style, but it requires careful consideration of the fine-tuning data and the potential impact on the model’s performance and biases.

- Generative Adversarial Networks (GANs):  AI models that can create new, synthetic images or videos that resemble real-world content.

- Generative AI:  AI systems that can create new content, such as text, images, or audio, based on learned patterns from existing data.

- Graphics Processing Units (GPUs):  Graphics Processing Units (GPUs) are specialized electronic circuits originally designed to accelerate the rendering of images and video. Over time, their highly parallel structure has made them ideal for a variety of complex computations, particularly in the field of machine learning and scientific simulations. GPUs can process multiple operations simultaneously, making them well-suited for the parallel processing required in training large neural networks.

- HHH:  These three H’s represent Anthropic’s goals in ensuring that Claude is beneficial to society:  A helpful AI will attempt to perform the task or answer the question posed to the best of its abilities, providing relevant and useful information.  An honest AI will give accurate information, and not hallucinate or confabulate. It will acknowledge its limitations and uncertainties when appropriate.  A harmless AI will not be offensive or discriminatory, and when asked to aid in a dangerous or unethical act, the AI should politely refuse and explain why it cannot comply.

- Human Feedback::  This involves humans providing feedback on the AI's performance. This can take various forms such as ranking different outputs, providing rewards or penalties for certain actions, or directly suggesting the better action from a set of possibilities.

- Image Recognition:  Using AI to identify and analyze the content of images.

- Influencer Network Analysis:   This AI-driven process identifies influential individuals within social media networks for potential marketing collaboration. It optimizes influencer marketing strategies, maximizing reach and impact.

- Intelligent Agent:  An autonomous entity that observes and acts upon an environment to achieve goals, often used in customer service.

- Intelligent Agents:  AI systems that can perceive their environment, make decisions, and take actions to achieve specific goals, such as optimizing ad placement or managing customer interactions.

- Interactive Voice Response (IVR):  AI-powered systems that interact with callers, gather information, and route calls to appropriate recipients.

- Knowledge Graphs:   AI-powered semantic search tools that map relationships between entities. In marketing, they’re used to understand customer relationships and optimize targeting, improving both reach and relevance.

- Latency:  Latency, in the context of generative AI and large language models, refers to the time it takes for the model to respond to a given prompt. It is the delay between submitting a prompt and receiving the generated output. Lower latency indicates faster response times, which is crucial for real-time applications, chatbots, and interactive experiences. Factors that can affect latency include model size, hardware capabilities, network conditions, and the complexity of the prompt and the generated response.

- Lead Scoring:   Involves using Artificial Intelligence tools to rank leads in terms of the perceived value each lead brings to the business. This prioritizes leads and increases efficiency in the sales funnel, leading to higher conversion rates. 

- LLM:  Large language models (LLMs) are AI language models with many parameters that are capable of performing a variety of surprisingly useful tasks. These models are trained on vast amounts of text data and can generate human-like text, answer questions, summarize information, and more. Claude is a conversational assistant based on a large language model that has been fine-tuned and trained using RLHF to be more helpful, honest, and harmless.

- Look-alike Modeling:   AI-enabled technique used to identify people who closely resemble a company’s existing customers. This suggests they’re likely to be interested in the company’s product or service, improving targeting and ad relevancy.

- Machine Learning (ML):  A subset of AI that enables systems to learn and improve from experience without being explicitly programmed.

- Marketing Automation:  Software and AI software to automate repetitive marketing tasks. This improves efficiency and effectiveness in tasks such as email marketing, social media posting, and ad campaigns, freeing marketers to focus on strategy.

- Marketing Mix Modeling:  Analyzes the impact of different marketing channels (advertising, social media, etc.) on sales. AI can automate this analysis and identify optimal channel combinations.

- Micro-moments:   Instances when consumers turn to a device to fulfill an immediate need. AI can analyze these moments, providing deeper insights into customer behavior and needs, which can inform more responsive marketing strategies.

- Natural Language Generation (NLG):  AI technology that produces human-like text based on input data, used for content creation and personalization.

- Natural Language Processing (NLP):  A branch of AI, helps computers understand, interpret, and manipulate human language. It’s used in marketing in chatbots, sentiment analysis, and automated content creation, improving customer interactions and insights.

- Neural Network:  A series of algorithms that mimic the operations of a human brain to recognize patterns in data.

- Neural Processing Units (NPUs):  Neural Processing Units (NPUs) are specialized processors designed to accelerate artificial intelligence (AI) and machine learning tasks. NPUs are optimized for neural network inference, meaning they are particularly effective at running trained machine learning models. They provide high performance and energy efficiency by using a combination of parallel processing and dedicated hardware features tailored for AI computations, such as neural network accelerators.

- Omnichannel Marketing:   A multichannel approach that ensures customers have a seamless experience across all channels. AI enhances this by coordinating and personalizing experiences across channels, delivering a more cohesive and pleasing customer journey.

- Personalization:  Using AI to tailor marketing messages and experiences to individual customers based on their behavior and preferences.

- Personalization Engines:  Advanced systems that use AI and machine learning algorithms to tailor marketing messages, product recommendations, and overall customer experiences based on individual user data.

- Personalized Content:  Using AI to tailor content to individual users based on their preferences, behavior, or context.

- Predictive Analytics:  Thes use of AI to analyze current and historical facts to predict future events. In marketing, it’s used for sales forecasting, customer behavior prediction, and ad targeting, increasing efficiency and effectiveness.

- Pretraining:  Pretraining is the initial process of training language models on a large unlabeled corpus of text. In Claude’s case, autoregressive language models (like Claude’s underlying model) are pretrained to predict the next word, given the previous context of text in the document. These pretrained models are not inherently good at answering questions or following instructions, and often require deep skill in prompt engineering to elicit desired behaviors. Fine-tuning and RLHF are used to refine these pretrained models, making them more useful for a wide range of tasks.

- Programmatic Advertising:   Involves the automated buying and selling of online advertising. AI optimizes this process by analyzing user data to target and bid for ads in real time, enhancing ad performance and ROI.

- RAG (Retrieval augmented generation):  Retrieval augmented generation (RAG) is a technique that combines information retrieval with language model generation to improve the accuracy and relevance of the generated text, and to better ground the model’s response in evidence. In RAG, a language model is augmented with an external knowledge base or a set of documents that is passed into the context window. The data is retrieved at run time when a query is sent to the model, although the model itself does not necessarily retrieve the data (but can with tool use and a retrieval function). When generating text, relevant information first must be retrieved from the knowledge base based on the input prompt, and then passed to the model along with the original query. The model uses this information to guide the output it generates. This allows the model to access and utilize information beyond its training data, reducing the reliance on memorization and improving the factual accuracy of the generated text. RAG can be particularly useful for tasks that require up-to-date information, domain-specific knowledge, or explicit citation of sources. However, the effectiveness of RAG depends on the quality and relevance of the external knowledge base and the knowledge that is retrieved at runtime.

- Recommendation Engines:   AI systems that suggest products or services to customers based on their past behavior, preferences, and interactions. They enhance personalization and cross-selling in marketing, boosting customer engagement and sales.

- Red teaming:  A security assessment practice that involves a team of experts (the "red team") simulating the tactics, techniques, and procedures (TTPs) of real-world adversaries to test an organization's defenses, security controls, and incident response capabilities.

- Reinforced Learning from Human Feedback (RLHF):  A method that combines reinforcement learning (RL) with human feedback to train models in tasks where specifying a clear reward function is challenging.

- Reinforcement Learning (RL)::  A type of machine learning where an agent learns to make decisions by performing actions and receiving rewards or penalties. The goal is to learn a policy that maximizes the sum of rewards over time.

- Retargeting (Remarketing):  A marketing strategy that targets users who have previously interacted with a brand. AI enhances retargeting by optimizing who to retarget and when, increasing the chances of re-engagement and conversion.

- RLHF:  Reinforcement Learning from Human Feedback (RLHF) is a technique used to train a pretrained language model to behave in ways that are consistent with human preferences. This can include helping the model follow instructions more effectively or act more like a chatbot. Human feedback consists of ranking a set of two or more example texts, and the reinforcement learning process encourages the model to prefer outputs that are similar to the higher-ranked ones. Claude has been trained using RLHF to be a more helpful assistant. For more details, you can read Anthropic’s paper on the subject.

- Robotic Process Automation (RPA):  The use of software robots or “bots” to automate routine tasks. In marketing, RPA can be used for tasks like data entry, report generation, and email automation, improving operational efficiency and accuracy.

- Self-Evaluation:  A process where employees assess their own performance, often used as a part of a comprehensive performance management system.

- Sentiment Analysis:  An AI technique used to detect emotions in text data. It helps businesses gauge customer sentiments towards their products, services, or brand, informing product development and communication strategies.

- Shallow Fakes:  Manipulated media—such as videos, images, or audio—that are altered using simpler, less sophisticated techniques compared to deepfakes. Shallow fakes can involve basic editing tools to change or misrepresent content without the extensive use of AI or deep learning algorithms.

- Smart Bidding:  AI algorithms automatically adjust bids for online advertising campaigns to maximize ROI (Return on Investment).

- Smart Content Curation:  Smart content curation uses Artificial Intelligence programs to gather and present content relevant to a specific topic or user. This enhances content marketing strategies and user engagement, making content more personal and relevant.

- Social Listening:  The process of monitoring digital conversations to understand customers’ opinions about a brand. AI automates this process, analyzing large volumes of social media data for actionable insights, guiding brand strategy and customer engagement.

- Speech Recognition:  An AI technology that converts spoken language into written text. In marketing, it’s used for voice search optimization and understanding voice commands in devices, tapping into the growing voice-assistant market (like Apple’s Siri).

- Temperature:  Temperature is a parameter that controls the randomness of a model’s predictions during text generation. Higher temperatures lead to more creative and diverse outputs, allowing for multiple variations in phrasing and, in the case of fiction, variation in answers as well. Lower temperatures result in more conservative and deterministic outputs that stick to the most probable phrasing and answers. Adjusting the temperature enables users to encourage a language model to explore rare, uncommon, or surprising word choices and sequences, rather than only selecting the most likely predictions.

- Tensor Processing Units (TPUs):  Tensor Processing Units (TPUs) are specialized hardware accelerators designed by Google specifically for machine learning tasks. TPUs are optimized for TensorFlow, an open-source machine learning framework, and are highly efficient at handling the heavy computational workload associated with training and deploying deep learning models. They excel in performing large-scale matrix operations, which are fundamental to neural network computations.

- Text Analytics:  A process that translates unstructured text data into meaningful data for analysis. It’s used in marketing for sentiment analysis, customer feedback analysis, and market research, enhancing understanding of customers and markets.

- Text-to-Speech (TTS):  AI technologies that convert written text into spoken voice output. In marketing, TTS can be used to create audio versions of content, provide customer support through voice assistants, or deliver personalized audio messages.

- Tokens:  Tokens are the smallest individual units of a language model, and can correspond to words, subwords, characters, or even bytes (in the case of Unicode). A token approximately represents 3.5 English characters, though the exact number can vary depending on the language used. Tokens are typically hidden when interacting with language models at the “text” level but become relevant when examining the exact inputs and outputs of a language model. When Claude is provided with text to evaluate, the text (consisting of a series of characters) is encoded into a series of tokens for the model to process. Larger tokens enable data efficiency during inference and pretraining (and are utilized when possible), while smaller tokens allow a model to handle uncommon or never-before-seen words. The choice of tokenization method can impact the model’s performance, vocabulary size, and ability to handle out-of-vocabulary words.

- Training Data:  The data used to teach a machine learning model to make predictions or decisions.

- TTFT (Time to first token):  Time to First Token (TTFT) is a performance metric that measures the time it takes for a language model to generate the first token of its output after receiving a prompt. It is an important indicator of the model’s responsiveness and is particularly relevant for interactive applications, chatbots, and real-time systems where users expect quick initial feedback. A lower TTFT indicates that the model can start generating a response faster, providing a more seamless and engaging user experience. Factors that can influence TTFT include model size, hardware capabilities, network conditions, and the complexity of the prompt.

- Value Chain Position Profit:  Value Chain Position Profit: Profits derived from occupying a favorable position in the value chain, allowing for better margins or other advantages.

- Virtual Assistants:  AI-powered software agents that can perform tasks and services for an individual based on voice commands or text input.

- Virtual Customer Assistants (VCAs):  Advanced chatbots that can handle complex customer inquiries and even schedule appointments.

- Voice Assistant:  A type of virtual assistant that interacts with users through voice commands, such as Siri or Alexa.

- Voice Assistants:  AI-powered virtual assistants that use voice recognition and NLP to interact with users through spoken language, such as Amazon's Alexa or Apple's Siri.

- Voice Search Optimization (VSO):  VSO involves optimizing content, keywords, and phrases for voice searches. With the rise of AI-powered voice assistants, this is becoming a crucial aspect of digital marketing, ensuring content is accessible and relevant for voice searches.

- Voice Synthesis:  Using AI to create human-like speech from text.

- Voice-to-Text Analysis:  The use of AI to transcribe spoken language into written text. In marketing, voice-to-text analysis can be used to analyze customer service calls, gather insights from verbal feedback, and monitor social media mentions through voice data.

- Web Scraping:  An AI-assisted technique used to extract large amounts of data from websites quickly. In marketing, it’s used for competitor analysis, market research, and SEO strategies, enhancing market understanding and competitive positioning.

bottom of page